Overview

Best in class services and support offerings

Load DynamiX provides outstanding customer support, professional services and education services. Our experts make networked storage testing and performance validation simple and cost effective. And thanks to their dedication, we have a nearly 100% customer renewal rate every year!


SUPPORT

Exceeding expectations.

Accelerating ROI.

SERVICES

No lab?  No resources?

No problem!

TRAINING

Need training?

Get LDX Labs certified today!

Support

Got questions? Get Load DynamiX.

Whether you are a brand new customer or a seasoned Load DynamiX veteran, we are here to make your life easier. Contact us today to help with any product question and accelerate your ROI from deploying Load DynamiX.

Phone

+1 (408) 477-8946

Email

support@LoadDynamiX.com

Load DynamiX Customer Support Portal

Submit a support request
http://support.loaddynamix.com/home

Services

Let LDX Labs do the work for you!

LDX Labs – a division of Load DynamiX – is the most comprehensive storage performance validation & testing service provider in the industry for both end-users and storage vendors. Using our world class in-house testing lab or your own testing facility, we provide a variety of professional services including product benchmarking, performance profiling, workload modeling, and vendor-agnostic proofs of concept (POCs).

No Lab? No Resources? No problem!

We get it. You are a busy storage professional.   Load DynamiX Professional Services was created to make your life easier. Hire us for any storage performance testing or evaluation project and become the hero of your data center with the end results. We are vendor-agnostic and ensure all vendors are evaluated in a 100% consistent “apples to apples“ approach.

LDX Labs Use Cases

IT Organizations

  • Vendor / Technology / Product selection
  • Workload Migration
  • Cost & config optimization
  • Change Validation

Tech Vedors

  • Hosted POC’s
  • TME Benchmarks
  • QA as a Service (QAaaS)
  • Test Automation

PROCESS

Typical professional services engagement process

CHARACTERIZE PRODUCTION WORKLOAD

Gather and analyze production storage workload data

RUN WORKLOAD ITERATION

Either you or Load DynamiX run the workloads in test lab

CREATE WORKLOAD MODEL

Load DynamiX processes the data and builds the model(s).

ANALYZE RESULTS

Load DynamiX analyzes and prepares reports (optional)

DEPLOY TEST CONFIGURATION

Load DynamiX will help you set up the test environment

Download Test Report

Check out one of our example reports (IT organizations and Tech Vendors).

TRAINING

Become the hero of your data center

Training services help customers perform workload creation, test development, test execution, results analysis, troubleshooting, and test automation. Hands-on training means better test results faster, thanks to your comprehensive understanding of the Load DynamiX product suite.

3-Day Quick Start

This package is for new customers who want an accelerated overview of the product suite. In addition to hands-on assistance with product installation and configuration, clients will gain a basic understanding of the Load DynamiX Enterprise interface, how it controls the appliance, and work with workload models. Customers learn how to create workloads, execute tests, analyze results, troubleshoot errors, and convert existing test suites into the Load DynamiX product.

Custom Training

Load DynamiX offers custom training classes from basic to advanced performance validation topics. Custom trainings are available in flexible time increments — ideal for customers who can’t dedicate a block of training days away from their busy schedules.

LEARN MORE

GE Logo

“Load DynamiX delivers on what it promises. Getting the technology to work and produce the desired results was worth everything.” 

– Brian Walker, Principal Architect, Cloud Solutions at GE